FAQ
SHIPPING
1. How long will my parcel take to arrive?
South African orders
Orders will be shipped 5 to 10 business days after placement. You will receive confirmation email from our team once your package is on its way.
International orders
Your shipping cost will be calculated at checkout. Please select your preferred shipping carrier at checkout. We offer both economy and express options.
Economy takes 15- 20 working days
Express (FedEx & UPS) 1-5 working days.
You will receive a confirmation email to track your order.
Please note that you are responsible for any local import duties/taxes into your own specific country.
CHRISTMAS
1. When is the last day I can order to receive my package before Christmas?
South Africa orders
13 /12/2024 (Friday)
International orders
13 /12/2024 (Friday) - please note you will need to select 'EXPRESS' to get your package before Christmas.
Other notes
We work with various amazing shipping companies to get your parcel to your door. As Christmas shopping is in full swing we trust our carriers to get your parcel to you by Christmas. But with that being said delays could occur due to customs or other delays out of our control. Please be patient and kind during this festive season!
PACKAGING
Please note: We no longer send our products in boxes due to increased shipping costs. We want to make sure we keep our shipping costs as low as possible but with that being said we cannot be responsible for items being creased while in hands of shipping companies.
PRODUCT CARE
1. How should I wash my item of clothing?
MORE ON MERCH
1. Could you tell us more about the pricing of your merch items?
Supporting local, means going the extra mile to ensure that everyone involved in the making of each garment is respected, treated with care and paid fairly.
Producing locally will always be more expensive than mass produced imports. Will wanted to support South African suppliers, keeping it 100% local. Because after all, local is lekker. Right?!
2. What inspired you during the process of making your merch?
Will wanted to make merch that you would choose to wear, if it wasn't in your wash basket as opposed to a random piece of clothing that lives at the back of a closet.
He wanted these limited pieces to be a "slaying fashion statement for all of eternity".
3. Who is behind the designs?
A darling, talented, energetic, wholesome friend, and fellow South African, India Tyers. @indiaolivia_illustrates
4. How did your Merch come to life?
Will has been dreaming about his own merch from day one but had to wait until the time was right before starting the development process.
The obvious first call was to his friend India who had designed the original Will Linley logo.
After many late nights and endless zoom calls the dream has become a reality.
It has been a crazy, wild, creative 3 months. The day is finally here.
Will Linley Merch is yours x
Got a question? Go to 'contact' and pop us a message, love ya!